Shipping

We ship to most addresses in Australia, though we would prefer the residential address over a PO BOX address Note that there are restrictions on some products;

  • Small items are shipped via Australia Post. We generally post between 2pm and 4pm.
  • Sydney based items are generally shipped with Clipper Parcels who offers a same day/overnight delivery(9.30 am cut off)
  • Most other items are shipped via DFE- Direct Freight express(www.directfreightexpress.com.au). They are a single-level road freight service (1.30 pm cut off). To estimate tranist time, please click here. Once your order has changed to "Shipped",the "Consignment Number" is available for you.
  • Most goods are generally shipped the same day. Goods which need to be produced, manufactured, modified or require extensive repackaging will require slightly long to dispatch.

Shipping Cost Calculation

To calculate shipping cost, browse or search our store for a specific product. When you've found what you're looking for, click the "Add to Cart" button to put it in your shopping cart, and then click on "Calculate Shipping Cost Here".

Shipping Scooters, Powerchairs, Liftchairs and larger items.

Items like mobility scooters we prefer to commission, demonstrate and deliver in person, which naturally we would restrict ourselves to a comfortable driving distance. Shipping scooters and similar items beyond this distance is easily possible, but prefer you talk to us before ordering.

If the item is for EXPORT or REMOTE LOCATION USE you may wish to talk to us first in regards to shipping costs and warranties.


   Full Name:
*  Email Address:
   Company Name:
   Phone Number:
   Order Number:
   RMA Number:
*  Invoice No. & Order Details:
*  Captcha Check:

Please copy the characters from the image into the text field below. Doing this helps us prevent automated submissions.

img